Shipping & Delivery

How we ship puppies

Your puppy departs from the airport using any of these airlines: American Airlines, Pet Airways Logistics, United, or Continental Airlines. He or she travels in a climate-controlled cabin area for pets on an airline-approved carrier. Ahead of time, you will have a flight number, an arrival time, and a reference number(#) that identifies your puppy. We make all the arrangements for you, and you pick up your puppy at the airport, just like picking up a person; you will need a reference or air-bill number, or the puppy will be delivered to your doorstep. Shipping is safe and stress-free for the puppy. You will receive your puppy either the next day or I will ship it 2 days after purchase, depending on your location. Puppies on planes are as safe as you or me flying. I have shipped dogs for more than 10 years now. I always try to ship non-stop when flying puppies and adults. In my experience and opinion, my puppies are very comfortable, and the new owners tell me that their new puppy has arrived happy and not at all stressed.

We ship our puppies using airlines because it is the fastest and safest way to transport our puppies from our place to yours, especially if you live far away or in another state.

Our puppies are shipped in an airline-approved plastic pet kennel that we customize depending on the weight of the puppy and the distance or duration of the journey. They ride in a special climate-controlled and pressurized compartment on the plane, which is no different from the cabin. They are not in the same compartment as the passenger luggage.

Our shipping crates are marked with colorful “LIVE ANIMALS” and “UP” stickers. We mark the crates clearly with the destination airport, the confirmation number, the phone, and the address of the customer. When we know that a puppy is going to be shipped, we play with them in the crate before shipping so they are used to it. They have never shown fear of the crate. We put lots of food and plenty of water in the shipping crate. The water provides all the moisture the puppy needs during delivery. One reason we do this is that in the unlikely event, that the puppy gets stuck at an airport overnight (because of connecting flight trouble), we don’t have to worry if they have enough to eat or drink. Although traveling is not that hard on them, we do not like to make them spend any more time than necessary in transit. For this reason, we also look for the shortest route and always schedule direct flights if possible. We check weather conditions at the receiving end and only ship when we consider it safe to do so. We put our puppy’s health above all other considerations and do not ship when we feel it could be dangerous to the puppy’s well-being. We usually ship Monday – Saturday. We guarantee the safe & healthy arrival of your puppy.

We WILL NOT SHIP if we feel that weather conditions are hazardous for the puppy. Your puppy may take a few days to adjust once they get to their new homes, sometimes it takes them a day or two to settle in, but by far, the vast majority of people tell us they just step right out of the shipping crate & act right at home.

NANNY SHIPPING

We can also deliver your new puppy directly into your arm. We have a reliable airline nanny that will fly with your puppy right to you. This is the safest, most reliable, and least stressful way for your new puppy to be delivered to you. A puppy nanny takes the puppy un-bored with them and they can give them the attention they need. We want the best possible care for your puppy!

DUE DILIGENCE

All puppies are flown with ice water, bedding, and food attached to their crate if needed. Shipping varies but we prefer to use American, United, or Continental Airlines. They are wonderful with animals and have new planes with compartments made especially for kittens, puppies, birds, insects, monkeys, etc.

HEALTH CERTIFICATE

These are required for all pets traveling via air. This is to ensure all pets are not sharing anything more than a ride. All airlines require this certificate. Yes, it is mandatory. Please be waiting for your puppy at home or the airport at the given time. Usually, the puppy is available 1 hour after the flight’s arrival time & a valid ID such as a driver’s license is needed for pick up. We appreciate knowing that the puppy has arrived safely & at home with you, so please call or email us as soon as you get the chance. Don’t forget to take your puppy to your veterinarian for the regular arrival health check-up within 48 hours of arrival. A follow-up call is placed 24 hours after you have received your new puppy to ensure everything is perfect, to answer any questions you have & to measure your satisfaction.

Summarized Explanation

We ensure the safe transport of our puppies via reputable airlines like American Airlines and United. Upon readiness for travel, you will receive flight details, including a reference number for pick-up. You can either collect your puppy at the airport or have them delivered to your home.

Typically, puppies are shipped the next day or within two days of purchase, prioritizing non-stop flights for their comfort. Our experienced team has received positive feedback from new owners about their happy and healthy arrivals.

*Shipping Methodology*

We use airline-approved plastic kennels tailored to the puppy’s weight and journey length, ensuring a climate-controlled, safe environment. The crates are marked with “LIVE ANIMALS” and include our contact information.

Before shipping, we socialize puppies in their crates and provide food and water. Our logistics team checks weather conditions to ensure safe travel.

*Nanny Shipping Service*

For added care, we offer Nanny Shipping, where a dedicated nanny accompanies your puppy on the flight, providing direct attention throughout the journey.

*Health and Safety Measures*

Puppies travel with ice water, bedding, and food, along with a mandatory health certificate. Be prepared to receive your puppy, which typically lands an hour after the flight. A valid ID is required for pick-up.

*Post-Arrival Responsibilities*